How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
• This information is necessary to provide you with the requested service or product.
• We may share this information with our operatives to provide an efficient service.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting accounts@ehvservices.com
(b) We need it to perform a public task.
(c) We have a legitimate interest.

How we store your personal information

Your information is securely stored. We only keep the infomation you have provided for as long as necessary to fulfil the purpose it was intended for as well satisfying any legal, accounting, or reporting requirements which are dependent upon your relationship with EHV Services. We will then dispose your information by deleting securely from any of our servers.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at accounts@ehvservices.com if you wish to make a request.

Complaints

Questions, comments and requests regarding this policy are welcomed and should be addressed to: accounts@ehvservices.com

If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner’s Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.